---
title: "How British Online Archives saved 80% of time spent managing access"
description: "Microform's plans to grow their subscription business were constrained by technical limitations from their legacy access system - find out how LibLynx helped them grow."
url: https://www.liblynx.com/news/how-british-online-archives-saved-80-of-time-spent-managing-access
date: 2015-04-29
modified: 2021-08-23
author: "Paul"
image: https://www.liblynx.com/wp-content/uploads/2015/04/microform.jpg
categories: ["Features", "Publishers"]
tags: ["access management", "API client", "British Online Archives", "CRM", "Microform Academic Publishers", "OpenAthens"]
type: news
lang: en
---

# How British Online Archives saved 80% of time spent managing access

Microform’s plans to grow their subscription business were constrained by technical limitations from their legacy access system. Technical debt was building up, code complexity made interface upgrades costly and time-consuming, and they required expertise to effectively manage content, customers and usage.

Switching to LibLynx Connect allowed them to confidently move ahead with improvements to their user experience and freed up valuable technical resources. Their new, web-based CRM makes it easy to administer collections and all customers types from a single interface. And they can relax knowing that they have an effortless upgrade path to support their future access needs.

Best of all, their time spent resolving access issues for British Online Archives has fallen by 80%!

Learn more about why Microform chose us, and why the integration was effortless, in our [Case Study](/case-studiesbritish-online-archives/).