--- title: "Privacy Policy" url: https://www.liblynx.com/privacy-policy date: 2025-08-25 modified: 2025-11-24 author: "John Field" image: https://www.liblynx.com/wp-content/uploads/2022/07/pile-of-keys-wp-crop.jpg type: page lang: en --- # Privacy Policy ## LibLynx Privacy Policy LibLynx commits to protecting your data. Our Privacy Policy outlines how we collect, use, protect, and handle your personal information when you use the LibLynx website. **Note**: *Data processed by LibLynx on behalf of clients as part of the delivery of LibLynx services is covered by the Data Protection clauses in our client service agreements, and falls outside the scope of this Privacy Policy. For more information, please (https://www.liblynx.com/contact-us).* ### LibLynx customer privacy notice This privacy notice tells you what to expect LibLynx to do with your personal information. - (#contact) - (#collect) - (#lawful) - (#infofrom) - (#retention) - (#share) - (#complain) - (#updated) #### Contact details - Data Protection Office: (mailto:dpo@liblynx.com) - General information: (mailto:info@liblynx.com) #### What information we collect and use, and why We collect or use the following information to **provide services and goods, including delivery**: - Names and contact details - Account information - Website user information (including user journeys and cookie tracking) We collect or use the following information for **the operation of customer accounts and guarantees**: - Names and contact details We collect or use the following information for **research or archiving purposes**: - Names and contact details - Addresses - IP addresses We collect or use the following information to **comply with legal requirements**: - Name - Contact information We collect or use the following information for **recruitment purposes**: - Contact details (eg name, address, telephone number or personal email address) - Employment history (eg job application, employment references or secondary employment) - Right to work information #### Lawful bases and data protection rights Under GDPR UK and EU law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases, and further information about lawful bases can be found on the (https://ico.org.uk/for-organisations/advice-for-small-organisations/getting-started-with-gdpr/data-protection-principles-definitions-and-key-terms/#lawfulbasis) and (https://www.edpb.europa.eu/sme-data-protection-guide/process-personal-data-lawfully_en) websites. Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website. - **Your right of access** – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. (https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/create-your-own-privacy-notice/your-data-protection-rights/). - **Your right to rectification** – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. (https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/create-your-own-privacy-notice/your-data-protection-rights/). - **Your right to erasure** – You have the right to ask us to delete your personal information. (https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/create-your-own-privacy-notice/your-data-protection-rights/). - **Your right to restriction of processing** – You have the right to ask us to limit how we can use your personal information. (https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/create-your-own-privacy-notice/your-data-protection-rights/). - **Your right to object to processing** – You have the right to object to the processing of your personal data. (https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/create-your-own-privacy-notice/your-data-protection-rights/). - **Your right to data portability** – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. (https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/create-your-own-privacy-notice/your-data-protection-rights/). - **Your right to withdraw consent** – When we use consent as our lawful basis you have the right to withdraw your consent at any time. (https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/create-your-own-privacy-notice/your-data-protection-rights/). If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. #### Our lawful bases for the collection and use of your data Our lawful bases for collecting or using personal information to **provide services and goods** are: - *Consent* – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. - *Contract* – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Our lawful bases for collecting or using personal information for **the operation of customer accounts and guarantees **are: - *Consent* – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. - *Contract* – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Our lawful bases for collecting or using personal information for **research or archiving purposes **are: - *Consent* – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. - *Contract* – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Our lawful bases for collecting or using personal information for **legal requirements **are: - *Consent* – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. - *Contract* – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Our lawful bases for collecting or using personal information for **recruitment purposes **are: - *Consent* – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. - *Contract* – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. #### Where we get personal information from - Directly from you - Schools, colleges, universities or other education organisations - Suppliers and service providers #### How long we keep information We retain personal data collected via this website only for as long as we have an ongoing legitimate need to do so. For uses of data as part of delivering LibLynx products and services to clients, we retain information in line with our Data and Information Retention Policy. #### Who we share information with - Relevant regulatory authorities #### How to complain If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 Website: (https://ico.org.uk/make-a-complaint/) #### Last updated 15 August 2025 This privacy notice was created with the (https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/create-your-own-privacy-notice/)