What We Do

LibLynx provides data services to the scholarly publishing and related industries. Our “digital plumbing” empowers organisations to manage the identity and access of their users while performing analytics on usage of their products and services.  Analytics is a big part of our business and our COUNTER reports are used by tens of thousands of libraries across the world.

Our clients are diverse – ranging from complex global organisations through to small startups. Every implementation brings a unique blend of needs, systems, and processes. And all of them help advance and disseminate human knowledge.

As a niche player in a large industry, our success comes from acting at the leading edge and applying complex domain knowledge in an emerging space; we’re often the first to launch new services and innovations.

Our culture is innovative, collaborative, and empowering; we pool our skills and experience in a small yet powerful team. We value roles that are challenging and satisfying, and meet our desire to work on meaningful projects that make a difference to the world.

What You’ll Do

You will assist our Client Success Manager, Michelle Urberg, in keeping new and current clients compliant with usage data reporting requirements, notably with the COUNTER Code of Practice.

You’ll be critical in ensuring the data health and integrity of our analytics solutions, including COUNTER reporting. Tasks will include:

  • Prepare onboarding packets for incoming clients
  • Play detective with client-platforms, documenting user experience in accessing content
  • Create metadata examples for clients to follow during integration
  • Run tests on metadata received from client to check for compliance
  • Conduct regular maintenance tests on existing client platforms to check for metadata compliance
  • Report on metadata received and offer recommendations as needed to fix problems

You’ll join our lean, fully-remote collaborative team, primarily working day-to-day with Michelle and our clients.

You MUST have the following education and experience:

  • Experience working with Google Suite, Slack, and other productivity tools
  • Bachelor’s Degree (any field).  A Master’s Degree in Library or Information Science is advantageous
  • Minimum of 3 years working with metadata in a publishing or library setting

You MUST have the following knowledge, skills, and abilities:

  • Proven ability to work independently to time and budget
  • Communicate effectively about complex concepts
  • Readily engage with detailed and challenging problems with patience and persistence
  • Familiarity with scholarly content and publishing, and accessing electronic resources
  • Knowledge about basic bibliographic metadata (titles, authors, etc.)
  • Work to a flexible schedule

This fully remote role is part-time, requiring 8-12 hours a week.  Your schedule needs to be flexible as completing some tasks can depend on the availability of other staff as well as clients.  Equally, we can also be flexible to allow you to schedule weekly work around other commitments in your life.  A computer and internet connection is required.

To Apply

Send your resume and a personal introduction to careers@liblynx.com – we’ll be excited to hear from you!

(no recruiters or agencies)